Director of Information Technology

The Daniel Morgan Graduate School is an independent, non-profit graduate school in Washington, DC whose primary mission is to enhance and advance the education of the national security professional.

The primary responsibilities of the Director of IT includes providing leadership and management for the school’s core academic and ERP information technology ecosystems and applications. Ensures that the organization possesses the equipment assets and platforms conducive with the operation of a state of the art, 21st century technology environment. Oversees outsourced contracts with various service providers and helpdesk maintenance staff to ensure all work is completed in a timely manner. Monitors inventory and plans for expansion and replacement over equipment lifecycles. Create and manage the Information Technology budget. Identify areas of need and recommend products and services to fill those needs. Continuously assesses technology capabilities for quality improvement.

ESSENTIAL FUNCTIONS

  • Responsible for the strategic direction of the School’s technology
  • Oversee and manage various contracts and service agreements with third party vendors
  • Supervise helpdesk staff and SIS Administrator
  • Manage the website and update content as requested
  • Oversee hardware and software procurement – from RFP to implementation
  • Ensure response to technological failures and facilitate quick resolution
  • Manage archive server and monitor system health
  • Interface with all departments on their technological needs
  • Manage email system, phone system, and audio visual technology
  • Ensure excellent customer service and positive resolution to all issues
  • Develop and maintain the School’s Information Technology policies
  • Contribute expertise to marketing materials and graphic design as necessary
  • Ensure School events are successfully live streamed and recorded
  • Complete other tasks as assigned

COMPETENCIES

  • Strong Communication Skills.
  • Technical Knowledge.
  • Ethical Conduct.
  • Customer Service Focus.
  • Organized.
  • Project Management.

SUPERVISORY RESPONSIBILITY

  • Supervise outsourced helpdesk
  • Supervise internal helpdesk staff

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position: Monday through Friday, 9:00am to 5:00pm

TRAVEL

Occasional travel for participation in industry conferences and professional development.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree – preferably in a related field of study.
  • Seven years’ experience in IT technical support required.
  • Three years supervisory or project management experience required.
  • Exceptional communication, presentation, and organizational skills.
  • Demonstrated ability to interface with various customers and departments – leading to positive outcomes and improvements.
  • Self-motivated and demonstrated ability to meet deadlines.
  • Demonstrated knowledge of IT best practices – experience in an educational institution is preferred.
  • Solid and confident decision-making skills and excellent judgment.
  • Familiarity with WordPress CMS.
  • Experience with SONISWeb SIS preferred.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Relevant IT or project management certifications

EEO STATEMENT

DMGS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Job Type: Full-time

Experience:

  • IT Management: 3 years
  • Information Technology: 7 years

Education:

  • Bachelor’s

Required work authorization:

  • United States

Apply Here

Student Information Systems Administrator
The Daniel Morgan Graduate School is an independent, non-profit graduate school in Washington, DC whose primary mission is to enhance and advance the education of the national security professional.

The Student Information System (SIS) Administrator position is responsible for the DMGS student information system and course web portals. This includes the implementation and maintenance of SONIS to provide critical administrative support across relevant DMGS departments.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintain and support SIS (SONIS) and LMS (Canvas)
  • Create orientation materials to ensure functional use of the student information system by faculty, staff, and students.
  • Design training documentation for end-user staff.
  • Audit databases in conjunction with the Office of Admissions and the Office of the Registrar to generate accurate applications and transcripts.
  • Ensure that syllabi, slides, required reading, and other course materials are uploaded through the faculty portal and accessible by students.
  • Assign profiles and permissions for staff and faculty as required.
  • Develop detailed implementation plans for system modifications and improvements including accounting and financial aid.
  • Collect metrics and generate reports through SONIS to improve institutional effectiveness.
  • Assist in the creation of policies and procedures related to SONIS.
  • Troubleshoot user issues through the Jenzabar SONIS Client Support Portal.
  • Facilitate Career Services job board postings through the student portal.
  • Maintain integrity of confidential information.
  • Perform related work as needed.

COMPETENCIES

  • Technical Capacity.
  • Ethical Conduct.
  • Thoroughness.
  • Communication Proficiency.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position: Monday through Friday, 9:00am to 5:00pm.

TRAVEL

Occasional travel to attend JENZABAR user development conferences.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree
  • Three years of experience in higher education
  • Prior experience administering student information systems

PREFERRED EDUCATION AND EXPERIENCE

  • Experience with student information systems and course management tools (SONIS preferred)

EEO STATEMENT

DMGS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Job Type: Full-time

Experience:

  • higher education: 3 years

Education:

  • Bachelor’s

Required work authorization:

  • United States

Apply Here

Senior Marketing Manager

We are looking for a person who brings a passion for all aspects of marketing and who is seeking an opportunity to work with a small group that is part of fast-paced, high growth organization. You will have responsibility for overall communications, research-based messaging, marketing, and branding activity for DMGS to increase its visibility. You will work closely with our Strategic Marketing Consultant to refine an overarching strategic marketing plan. This plan leads the development and implementation of DMGS’ brand vision, digital strategies, and public relations campaigns to attract the best students, motivate alumni and donors, and to recruit high quality faculty and staff. You will manage internal staff and external agencies in Communications, Reputation Management. Publications, Photographic Services, Web and New Media, and you will collaborate with Conference & Speaker’s Services and Outreach, and Admissions & Enrollment Management within DMGS. You will also coordinate marketing and communications produced by other academic units. This is a highly upwardly mobile position, whereby proven performance may lead to a director position within an accelerated timeframe, if merited. You will receive strategic training and guidance from our consultant in preparation for this higher-level position.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works with the Strategic Marketing Consultant to refine the strategic marketing plan in line with market indicators to drive brand visibility, messaging, student recruitment and donor engagement.
  • Plans and oversees the design and production of all marketing, public relations, and advertising products
  • Develops tactical marketing initiatives to drive the overall strategy
  • Oversees critical analysis and identifies and acts upon key insights
  • Manages digital marketing specialists and oversees all site tracking and analytics, providing direction based on trends
  • Reviews/edits ad creative and copy
  • Uses critical thinking skills to solve problems and improve processes
  • Work with key stakeholders to gather and develop content updates for website, promotions, and support
  • Manage implementation of website updates for campaigns and promotions i.e. landing pages, banners, product updates, support articles
  • Manages internal staff and external agencies in all areas of Marketing and communications
  • Manages budgets and timelines for assigned programs and tactics.
  • Oversee all site tracking and analytics, providing recommendations based on trends.

COMPETENCIES

  • Working knowledge of graphic design and print advertising as well as the ability to create print materials
  • Working knowledge of a broad range of digital media for the purposes of overseeing the Digital Marketing Specialist and directing digital campaigns
  • Problem solving, critical thinking and managerial skills
  • Excellent communication skills, both written and oral
  • Ability to analyze results and strategize new initiatives and tactics based upon data insights
  • Collaborative team player with the ability to build effective working relationships and learn from others

SUPERVISORY RESPONSIBILITY

  • Manages 1-3 staff at any given time. You will report directly to the Vice President of Advancement and Development.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position: Monday through Friday, 9:00am to 5:00pm.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree in a relevant field
  • At least five years of experience in relevant fields (if required, specify relevancy of your experience in your cover letter).

PREFERRED EDUCATION AND EXPERIENCE

  • Knowledge of the marketing for post-secondary educational institutions preferred
  • International Marketing experience would be additive but not essential

EEO STATEMENT

DMGS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Required experience:

  • multi-channel marketing and communication: 3 years

Required education:

  • Bachelor’s

Apply Here

Digital Marketing Specialist

We are looking for a diligent and creative thinker with various digital skills to execute strategies across multiple media: Facebook, Twitter, Instagram, Youtube etc. In this role, the Digital Marketing Specialist coordinates and tracks the design, development, testing, and implementation of multi-channel marketing initiatives- digital, online, web sites, and mobile applications. The Digital Marketing Specialist supports and advocates for the optimal end user experience and engagement. This position also manages projects with both internal resources and external vendors and reports to the Senior Marketing Manager.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Designs marketing materials to ensure successful promotions and messaging across digital channels
  • Creates and produces videos and content for all digital and social media sites
  • Posts content for all DMGS social media sites including: Twitter, Facebook, Google +, LinkedIn, Instagram, and YouTube
  • Maintains DMGS website with current marketing content
  • Coordinates content from faculty and maintains the DMGS blog
  • Works with SEO agency to execute search engine optimization initiatives
  • Assists in identifying the appropriate target audiences to receive emails, digital and social media promotions
  • Presents ideas for new promotions and projects
  • Tracks channel usage/implementation for all digital initiatives using tools such as Google Analytics and Facebook insights
  • Prepares regular digital analysis reports for the Marketing Manager
  • Stays current with digital media trends and applies this knowledge to improve DMGS’ digital marketing campaigns.
  • Performs special projects and assists other employees as assigned

COMPETENCIES

  • Strong planning and execution skills
  • Advanced knowledge of Microsoft Word and Excel required.
  • Working knowledge of Google Analytics, Word press, and content management
  • Experience in the creation of digital materials, including video
  • Experience with managing multiple tasks and projects simultaneously in a changing and fast-paced environment.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position: Monday through Friday, 9:00am to 5:00pm.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree required in a relevant field
  • Minimum of three (3) years multi-channel marketing and communication experience required.

PREFERRED EDUCATION AND EXPERIENCE

  • Experience in video production, editing software and video marketing platforms preferred
  • Experience with task management software and Hubspot preferred but not essential

EEO STATEMENT

DMGS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Experience:

  • multi-channel marketing and communication: 3 years (Required)

Education:

  • Bachelor’s (Required)

Apply Here

Daniel Morgan Graduate School of National Security and Wilson Center's Kennan Institute Joint Fellowship Opportunity

Daniel Morgan Graduate School of National Security and Wilson Center’s Kennan Institute

Joint Fellowship Opportunity

The Daniel Morgan Graduate School of National Security (DMGS) and the Wilson Center’s Kennan Institute (KI) will collaborate on a joint fellowship opportunity. One joint fellow will be appointed for 12 months to focus on Russia as global and transnational actor in Central Asia and Asia-Pacific, with a start date of August 2018. The joint fellow will be based at DMGS in Washington, DC, with the title of Kennan Institute Fellow. At the same time, the joint fellow will hold an affiliation with the Wilson Center’s Kennan Institute as a Global Fellow. This can be a part-time or is a full-time position, and is limited to U.S. citizens and permanent residents.

The Daniel Morgan Graduate School of National Security is an independent, non-profit graduate school in Washington, DC whose primary mission is to enhance and advance the education of the national security professional.

The Kennan Institute at the Wilson Center is the nation’s premier national center for advanced research on Russia and the surrounding states. For over 40 years, the Kennan Institute has worked to improve American understanding of Russia, Ukraine, and the region and to build and sustain bridges of dialogue among leading experts and institutions.

Position Description

The primary responsibility of the joint fellow will be to serve as a Kennan Institute Fellow at DMGS. While at DMGS, the incumbent will teach an introductory level course on broader Eurasian security, focusing on Russia as an Asian power and its place in Central Asia and Asia-Pacific with an emphasis on security and economics. The purpose of the course is to give students an understanding of contemporary security across the broader Eurasian regions, including the effects of China’s Belt and Road Initiative, how Russia perceives its own long-range interests outside of Europe, and how it acts upon those interests on the global stage. Coursework is to feature Russian (including Soviet) diplomatic and military history; an overview of Russian culture; and a survey of post-Soviet Russian history. The goal is to provide sufficient knowledge and content that will enable students to full engage in security, intelligence, and defense matters related to Russia in this southern and eastern dimension.

The DMGS Kennan Institute Fellow can expect:

  • Small class sizes with a maximum of seven students. Incumbent will teach one introductory course on Eurasia per semester (Fall 2018 and Spring 2019).
  • Responsibility to develop a course syllabus in collaboration with DMGS National Security Program Chair. The course must meet all requirements consistent with MSCHE accreditation standards.
  • To work in the National Security program under guidance of the DMGS National Security Program Chair.
  • To collaborate with DMGS faculty and to provide assistance with recruiting new students for DMGS.

The incumbent will simultaneously hold a non-resident affiliation at the Wilson Center’s Kennan Institute as a Global Fellow. The Wilson Center’s Global Fellow program aims to help connect Washington, the United States, and the world through a global network of scholarship and policy ideas. While a Global Fellow with the Center’s Kennan Institute, the incumbent will serve as an integral part of the Institute’s work and the overall intellectual community of the Wilson Center. The incumbent will have the opportunity and be encouraged to collaborate on relevant events, publish content through Kennan Institute channels, and engage with the Institute’s staff and scholars on issues of shared interest. It is expected that Kennan Institute content, staff, and scholars will be useful resources for the incumbent’s course at DMGS.

Position Qualifications

The individual selected for this joint fellowship must have the following knowledge, skills, and abilities:

  • Demonstrated expertise on Russia and Eurasia, including university teaching experience (preferably at the graduate level).
  • The ability to collaborate with colleagues and administration on coursework design and setting performance goals for students.
  • Excellent written and verbal skills.
  • A demonstrated track record of writing for and speaking to diverse audiences, including students, policymakers, and the general public.
  • A track record of published articles in mainstream and/or academic outlets.
  • Strong working knowledge of Microsoft Office programs, Internet-based tools, databases, and spreadsheets.
  • A Ph.D. is desirable, but minimum qualifications include a relevant master’s degree and a commensurate level of professional experience.
  • A statement of teaching philosophy.

Position Details:

  • This position will remain open until filled. Preferred start time is August 1, 2018, and will conclude on July 31, 2019.
  • The joint fellow will be an employee of the Daniel Morgan Graduate School of National Security. Compensation will be commensurate with time commitment and experience. Benefits for full time staff are negotiable
  • To apply, send a cover letter, resume, and 2 references (by email preferred) to:

Joseph Dresen
Senior Program Associate

Kennan Institute, Wilson Center
1300 Pennsylvania Ave., NW
Washington, DC 20004

Email:  (joseph.dresen@wilsoncenter.org)